Privacy Policy

1. Information we collect

We collect information you choose to provide when you contact us or book travel. Depending on the service, this may include:

• Your title, first and last name, date of birth, nationality, address, email address, and telephone number.
• Travel dates, itinerary details, passport information, dietary requirements, and other logistics needed to arrange your trip.
• Payment details supplied through the payment method used for your booking.
• Health, accessibility, or other sensitive information only when it is needed to provide a requested service and you choose to provide it.

2. How we use your information

• To answer inquiries and arrange travel services, including transport, accommodation, guides, and tours.
• To process payments, administer bookings, and prevent fraudulent transactions.
• To communicate about your booking and provide customer support.
• To meet legal obligations, protect our rights, and resolve disputes.
• To improve our services and, where you have opted in, send marketing communications.

3. Legal basis for processing

Where data-protection law requires a legal basis, we rely on performance of a contract, your consent, compliance with a legal obligation, or our legitimate interests where those interests do not override your rights.

4. How information is shared

We do not sell, rent, or trade personal information. We may share it with:

• Travel providers such as hotels, transport companies, airlines, guides, and other tour operators when needed to deliver your itinerary.
• Payment providers used to complete a transaction.
• Service providers that support our business and are required to keep information appropriately protected.
• Regulators, courts, or public authorities where disclosure is required by law.

5. Third-party services and international transfers

This website links to services such as WhatsApp and email. When you choose an external service, that provider handles information under its own privacy terms. Travel arrangements may also require information to be processed outside your country of residence. We take reasonable steps to use appropriate safeguards where required.

6. Security and retention

We use reasonable technical and organizational measures intended to protect personal information from unauthorized access, loss, misuse, or alteration. We keep information only for as long as needed for the purpose for which it was collected and to meet legal, accounting, and dispute-resolution obligations.

7. Cookies and browser storage

The current website uses necessary browser storage to remember your language and that you have seen the cookie notice. It does not currently load analytics or advertising trackers. See the Cookies Policy for the current storage inventory and controls.

8. Your rights

Depending on the law that applies to you, you may be able to request access, correction, deletion, restriction, or transfer of your personal information; object to certain processing; or withdraw consent. California residents may also request disclosure of relevant categories and sources of personal information and may exercise applicable non-discrimination rights. Outdoor Xpeditions does not sell personal information.

To make a request, contact us using the details below. We may need to verify your identity before completing it. You may also have the right to complain to the data-protection authority where you live.

9. Changes to this policy

We may update this policy as our services or legal obligations change. The date at the top of this page identifies the latest published version.

10. Contact us

Outdoor Xpeditions, St. Ondarza 1783, San Pedro, La Paz, Bolivia. Email: booking@outdoorxpeditions.com. Phone: +591 71575287.